Delivery Timeframe
Custom Serenity Woodworks strives to deliver products in a timely manner. Our typical delivery timeframe is within 8-10 weeks (subject to change) from the date of order confirmation/payment. However, this timeframe may vary depending on the complexity of the product and current order volume. Serenity Woodworks reserves the right to modify the completion date.
Shipping Methods
We offer standard shipping for all our products. Expedited shipping options may be available upon request, with additional charges applicable.
Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of the package. These costs will be clearly displayed at the time of checkout.
Delivery Notifications
Once your order has been shipped, you will receive a confirmation email along with tracking information to monitor the delivery status of your package.
Delivery Address
Please ensure that the delivery address provided during checkout is accurate and complete. Custom Serenity Woodworks will not be held responsible for any delays or additional charges incurred due to incorrect address information provided by the customer.
International Shipping
We currently offer shipping within the United States only. For international orders, please contact our customer service team for assistance and alternative shipping arrangements.